Why did the Guangzhou citizen visit the subway station?

2022-05-02 0 By

During the Spring Festival, Mr. Liao, accompanied by his family, went to Guangzhou Metro Line 21 early in the morning to pay a “New Year’s call” to the staff of Fenggang station and Suyuan Station. He also expressed his gratitude to the staff of the station for their “relaying-style” warm service during the year.On the morning of the same day, guangzhou was hit by cold wind, cold rain and temperatures as low as 8 degrees Celsius. A passenger surnamed Liao brought his children and grandchildren to the station on the first day of the Lunar New Year to present a brocade flag to the station staff and wish them a happy “early years”.It turned out that Mr Liao was a passenger with limited mobility, who had to rely on a wheelchair to help him get out and often commuted between Fung Gang station and Suyuan Station.Wheelchair cannot directly through the gate subway station, subway staff always timely help, help them through the green channel in and out of the station, no matter who is on duty, the station every time can respond to his needs, open a door for him, linkage platform station hall duty, duty is ready for service, at the same time inform the destination website, every civilized service, service in place in time.Unconsciously, this loving service relay has lasted for more than a year, specific for Mr. Liao how many times the service, phoenix gang station, Su Yuan station staff are countless, they only know and Mr. Liao already had a “tacit understanding.””I have been going to the station to take the subway frequently since January 2021, and I need to ask the subway staff to help me get in and out of the station because I can’t move easily.Every time I arrived at the station, I would be picked up and picked up by the staff at the entrance and exit. Every staff who served me was smiling, polite, warm and thoughtful, and served me in all weal or shine.My family and I feel very warm and grateful for the considerate service of Guangzhou Metro.”Mr. Liao was moved to say.Guangzhou Metro said that the “love Through Train” service is to provide reservation relay service for passengers with mobility difficulties. People in need can register and make reservations through the official APP of Guangzhou Metro and the official wechat account of Guangzhou Metro, and corresponding stations will arrange staff to do the relay in advance.Tan Chao wu Dianbei, Liu Lijun statement: the copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email, we will promptly deal with.Email address: jpbl@jp.jiupainews.com